Sustainability is an integral part of our business model. By assuming financial risks for our customers to protect them in the event of illness, accident or maternity, we make an important contribution to people’s financial, physical and mental health. We use our innovative solutions and services to support our stakeholders in health-related matters throughout their lives and to justify the trust they place in the Helsana Group. We have clear principles that apply in all of our internal processes, in our dealings with our employees, in our interactions with our customers and in our external relationships with suppliers and partners so that we can live up to high standards of sustainable corporate governance.
“We have been offering our customers security across the generations for 125 years now. We will do everything in our power to continue this tradition and be even more systematic in firmly establishing sustainability in all aspects of our activities.”
Roman Sonderegger
CEO of Helsana
Helsana strives for open dialogue with all stakeholders in order to identify the topics that are important from their perspective. To understand the sustainability issues that are most important to our stakeholders, we carried out a materiality analysis for the first time in the reporting year. The key issues for our stakeholder groups were combined with their relevance for Helsana’s long-term business success and mapped in a materiality matrix:
Main sustainability topics at Helsana
The materiality matrix forms the basis for our sustainability strategy and its further development. We bundled the issues identified in the materiality analysis into nine sustainability topics that are relevant to Helsana and its stakeholder groups, and then grouped them into the following five categories in our sustainability strategy:
Helsana’s aim is to make increasing use of key performance indicators (KPIs) to measure and manage its diverse sustainability activities. To further improve its sustainability performance, Helsana set itself four quantitative targets in the reporting year and provides its stakeholders with transparent and measurable information on these targets:
Employees
Environment
Investment
Target 1
Target 2
Target 3
Target 4
The proportion of women in management positions at Helsana is to be increased over the next three years. To this end, Helsana has set itself binding targets as well as taking a wide range of measures.
In particular, the proportion of women in top management is to be raised from 16% to 25% by the end of 2026, and from 33% to 35% in the management level below top management (middle management).
Equal pay is a key prerequisite for gender equality.
Helsana is committed to eliminating the current unexplained gender pay gap of 3.7% by the end of 2026.
Helsana will have switched 100% of its power supply for its company premises to sustainable sources by the end of 2024.
Helsana will have reduced the carbon emissions of its investment properties by 30% by the end of 2030.
As a property owner, Helsana has the power to contribute to Switzerland’s sustainability objectives with its defined CO2 reduction target in an area that is a significant source of emissions in Switzerland.
Helsana Group’s quantitative sustainability targets in 2023
Over the next few years, Helsana intends to set itself further quantitative targets – for example, in its core business or with regard to emissions. One key prerequisite – both for setting these targets and for transparent reporting – is the continuous improvement of data quality for the various aspects of sustainability. This is why, in the reporting year, Helsana invested in the further development of the data pool for the three aspects of sustainability – environment, social and governance.
UN SDGs as a basis
As well as focussing on the issues relevant to our stakeholder groups and to Helsana’s long-term business success, we, as a Swiss company, also want our sustainability activities to make a contribution to the United Nations Sustainable Development Goals, to which Switzerland has also made a commitment. The 17 United Nations (UN) Sustainable Development Goals (SDGs) are to be achieved globally by 2030. This means that each and every country is called upon to do its bit and join forces to solve the world’s pressing challenges.
The following eight SDGs to which Helsana makes a sustainable contribution are derived from the materiality matrix:
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