Notes to the consolidated financial statements of the Helsana Group

1. Income statement – supplementary information on the business areas (divisions)

Insurance under KVG 1

Insurance under VVG 2

Insurance under UVG 3

Other 4

Elimination

Total

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

2019

2018

Net premiums earned

4,888,190

4,646,110

1,713,328

1,718,703

141,715

135,931

0

0

0

–152

6,743,233

6,500,592

Net cost of claims and benefits

–4,944,050

–4,778,210

–1,276,258

–1,307,225

–119,697

–109,547

0

0

0

152

–6,340,004

–6,194,830

Allocated interest

0

0

0

0

9,895

10,082

0

0

0

0

9,895

10,082

Risk adjustment between insurers

445,820

575,911

0

0

0

0

0

0

0

0

445,820

575,911

Policyholder participation

–7,377

–8,871

–56,592

–50,733

–1,320

–1,418

0

0

0

0

–65,290

–61,022

Net operating expenses

–291,860

–299,266

–376,854

–331,677

–27,978

–24,539

0

0

0

0

–696,692

–655,482

Underwriting result

90,723

135,674

3,624

29,068

2,615

10,510

0

0

0

0

96,961

175,252

Investment income

276,209

167,322

405,714

190,392

116,004

70,810

121,116

69,000

–5,000

–4,000

914,043

493,524

Investment expenses

–115,434

–212,447

–143,337

–266,057

–39,185

–72,010

–49,350

–74,718

0

0

–347,307

–625,232

Change in provision for investment risk

–120,000

15,000

–25,000

11,000

–5,000

0

–25,000

–30,000

0

0

–175,000

–4,000

Earnings from investments

40,774

–30,125

237,377

–64,665

71,819

–1,201

46,767

–35,717

–5,000

–4,000

391,736

–135,708

Allocated interest expenses

0

0

0

0

–9,895

–10,082

0

0

0

0

–9,895

–10,082

Other operating income

9,384

8,758

30,173

31,010

460

584

374

1,271

–697

–912

39,694

40,711

Other operating expenses

–4,458

–2,838

–25,736

–20,875

–546

–483

–1,087

–599

697

912

–31,130

–23,883

Operating earnings

136,423

111,469

245,437

–25,463

64,453

–672

46,054

–35,045

–5,000

–4,000

487,367

46,290

Non-operating earnings

227

121

2,285

100

–19

–17

6,598

–1,251

0

0

9,090

–1,047

Consolidated earnings before taxes

136,650

111,590

247,722

–25,363

64,434

–689

52,652

–36,296

–5,000

–4,000

496,458

45,243

Deferred income taxes

0

0

–40,047

15,809

–9,683

3,329

10,460

107

0

0

–39,270

19,245

Income taxes

0

0

–19,304

–8,430

–1,074

–530

–206

–761

0

0

–20,584

–9,721

Non-controlling interest

0

0

0

0

0

0

–627

–702

0

0

–627

–702

Consolidated earnings

136,650

111,590

188,371

–17,984

53,677

2,110

62,280

–37,652

–5,000

–4,000

435,977

54,065

1 Insurance under KVG This segment comprises the companies that offer mandatory health care insurance and voluntary daily benefits insurance under the KVG.

2 Insurance under VVG This segment comprises the companies that offer insurance products under the VVG.

3 Insurance under UVG This segment comprises the companies that offer insurance products under the UVG.

4 Other This segment comprises all other companies.

2. Consolidation and accounting principles

General

The consolidated financial statements 2019 are presented in accordance with the Swiss GAAP accounting and reporting recommendations (Swiss GAAP FER) and provide a true and fair view of the Groupʼs assets, finances and earnings. Swiss GAAP FER represents a complete body of rules. All recommendations must be applied.

Swiss GAAP FER 41 entered into force for the individual financial statements of KVG health insurers on 1 January 2012. The Helsana Group has applied Swiss GAAP FER 30 (Consolidation) in conjunction with Swiss GAAP FER 41 since financial year 2015. The application of Swiss GAAP FER is voluntary.

Consolidated companies

The consolidated financial statements include all companies that are directly or indirectly controlled by Helsana. Control means the decisive influence on the operational and financial activities in order to derive the corresponding benefit therefrom. This is usually the case if Helsana directly or indirectly holds more than 50 per cent of the voting rights in a company. Companies acquired during the financial year are included from the date on which control over the business activities was transferred to Helsana, and all companies disposed of during the year are excluded from the Group statements from the date of sale.

Change in consolidated companies

There was no change in the scope of consolidation in the year under review.

Rounding differences

All amounts in the annual financial statements are rounded to thousand Swiss francs. This means that the sum of several rounded amounts added together can differ from the rounded total that is reported.

2.1 Consolidation method

Full consolidation

Companies are included in the Group statements based on the full consolidation method. Capital consolidation is carried out using the Anglo-Saxon method (purchase method). Assets and borrowed capital of companies acquired are revalued at the time of control changes in accordance with the Helsana Groupʼs principles; unrealised gains and losses are carried under the relevant balance sheet items and the remaining difference between the purchase price and equity, i.e. goodwill, calculated according to the accounting policies of the Group, is fully amortised over five years or in the year of consolidation. Any third-party participations in fully consolidated companies are shown separately as non-controlling interests in equity and income.

Equity method

Companies in which Helsana holds between a 20 and 50 per cent stake are stated in the balance sheet at the value corresponding to the pro rata equity capital in line with the equity method.

Consolidation reporting date

The reporting date for all companies included is 31 December.

Events after the reporting date

There were no significant events after the reporting date until the date of signature by the responsible body (4 February 2020).

Intragroup transactions

All intragroup transactions, relationships and earnings are eliminated as part of the consolidation process.

2.2 Valuation principles

Valuation is carried out in line with standardised criteria. In general, the principle of the individual valuation of assets and liabilities applies.

Foreign currencies

Foreign currency positions are converted at current exchange rates at year-end.

The following exchange rates were used:

31.12.2019

31.12.2018

Unit/currency

Price

Price

1 EUR

1.08550

1.12651

1 GBP

1.27613

1.25356

1 USD

0.96765

0.98421

100 JPY

0.89072

0.89442

1 CAD

0.74344

0.72209

1 AUD

0.67873

0.69438

Investments

Real estate

Real estate includes both investment properties and owner-occupied properties, and is recognised in the balance sheet at current market value. Market values are estimated at least once every three years by an independent consulting firm. The values are determined using the discounted cash flow method or another recognised method during the intervening years.

Bonds and bond funds

Fixed-income securities are recognised in the balance sheet using the amortised cost method if the debtor is able to pay the interest and amortisation payments. Periodic changes in the carrying amount are recognised in the income statement. If there are justified doubts about the debtorʼs ability to pay interest and amortisation payments, fixed-income securities are recognised in the balance sheet at their current value. Investments in similar securities without a fixed term (e.g. bond funds) or without a defined redemption price are reported at their market value.

Equities

Equities include equity securities such as stocks and similar securities. Such assets are marketable and are valued at market price. Periodic changes in the carrying amount are recognised in the income statement. Any impairments are booked accordingly.

Collective investment schemes

Collective investment schemes (equity funds, alternative investments, real estate funds, etc.) are reported as a separate item. They are measured at current value. Periodic changes in the carrying amount are recognised in the income statement.

Currency futures

Derivatives include foreign exchange and option contracts, certificates on equity indices and futures. Forward exchange transactions are used to hedge exchange rate and market price fluctuations and are measured at market value.

Investments in other companies

These include investments in companies that are held for strategic purposes. These investments are measured using the last known pro rata equity (equity method) or are valued at cost.

Loans and mortgages

Loans and mortgages are stated in the balance sheet at nominal value less any necessary write-downs.

Assets from employer contribution reserve

Assets from the employer contribution reserve are, provided they are not subject to a waiver of usage, recognised in the balance sheet at their nominal value and deducted from staff costs accordingly if they are used. The value is reviewed annually and, if necessary, the item is written down.

Collateral for own liabilities as well as assets under reservation of ownership

All investments and cash holdings of the KVG, VVG and UVG segments, with the exception of shareholdings, loans and mortgages as well as assets from the employer contribution reserves, are reported as tied assets.

Intangible assets

With intangible assets, a distinction is drawn between purchased software and projects. The latter are amortised on a straight-line basis over the course of their useful life. With purchased software, amounts below CHF 5,000 are expensed.

Projects are generally amortised over a period of five years from launch, up to a maximum of ten years in justified cases. They must provide a benefit over several years. At maximum, they are measured at cost of acquisition or production. These costs must be measurable and allocable to the project. Projects may only be capitalised if they are strategic in nature or involve an investment in excess of CHF 3 million.

Property, plant and equipment

Property, plant and equipment are depreciated on a straight-line basis over the course of their useful life. Any acquisitions or collective acquisitions for amounts of more than CHF 5,000 are capitalised under fixtures and fittings. Amounts below this limit are expensed.

Useful life for each asset category:

  • Five years for fixtures and fittings
  • Three years for IT hardware
  • Three years for vehicles

The value is reviewed annually and the item is written down accordingly.

Deferred charges

This item includes expenses during the reporting year that are deducted as an expense in the following financial year, and income that only leads to revenue in the following financial year.

Receivables

Receivables due from third parties, such as policyholders, insurance organisations, agents and brokers, cantons and other parties, are measured at nominal value. The security is determined on the basis of the maturity structure and recognisable credit risks. In addition to individual write-downs for specific known receivable risks, impairments are formed using statistical information about the risk of default. The calculation of the necessary value adjustments also includes the type of receivable (private customer, corporate customer, co-payment) in addition to the maturity structure. The assumptions are based on historical figures from previous years. Assuming the losses on accounts remain constant as in previous years, an allowance for doubtful receivables is made for the unpaid receivables of up to 180 days with a rate of 0.25 per cent. For older receivables, the effects of Art. 64a KVG (depending on the canton) are included in the calculation of the allowance for doubtful receivables of the KVG companies. The totals of the receivables are included in the ratio of the debt collection proceedings initiated to the resulting certificates of debt.

The receivables due from affiliates are measured at nominal value, taking account of operationally necessary impairments.

Cash and cash equivalents

Cash and cash equivalents include cash on hand as well as postal and bank account balances. Cash and cash equivalents are measured at nominal value. Any impairments are booked accordingly.

Net technical provisions

The item for net technical provisions includes provisions for claims and benefits, actuarial reserves, provisions for profit sharing, technical equalisation reserves and provisions for guarantees as well as other technical provisions. Provisions for claims and benefits are calculated according to actuarial methods recognised by the supervisory authorities (e.g. chain ladder). In doing so, the following parameters are taken into account for the year of occurrence and the year of processing:

  • First year of treatment versus payment year for care benefits
  • First year of event versus payment year for daily benefits

The reserves for annuities are calculated according to the accounting principles pursuant to Art. 108 UVV. The calculation is based on the annuity without cost of living bonuses. For ceded co-insurance, we assume our portion of the individual actuarial reserve as reported by the company that carries it.

For group sickness benefits, provisions for profit sharing are formed for contracts that include agreements on profit sharing. They are calculated as the expected value of the profit share paid out after the reporting date for contracts for profit sharing that are in effect through the reporting date. The estimate of provisions for profit sharing takes account of the active portfolio and the empirical claims experience as at the reporting date.

The equalisation reserves and provisions for guarantees protect the capital base against the effects of unusual fluctuations in the technical result. They are endowed in accordance with the technical result. The maximum amount results from the difference between the expected shortfall and the level α and the expected value. α is 95 per cent for long-term care insurance. For the other product groups, α is set at 90 per cent. The lower limit is zero.

The other technical provisions include additional actuarial provisions that are measured according to the applicable and approved business plan.

Non-technical provisions

If an outflow of funds is probable, a corresponding provision is raised for legal and actual obligations on an event in the past. The amount is determined by analysing the relevant past result and the economic risk. If time has a significant impact, the provision requirement must be discounted. The provisions are revalued annually.

Provision for investment risk

The provisions for investment risk map the long-term volatilities of the capital market. The provisions are based on the total portfolio and are reviewed annually. The target provisions and the range for investment risk are calculated according to an analytical model (normal distribution) on the basis of sensitivities in the investments.

  • the lower range with a security level of 99.0 per cent
  • the target provision with the security level defined internally by Helsana of 99.5 per cent (KVG companies) and 99.75 per cent (other companies) in line with the risk appetite approved by the Board of Directors
  • the upper range with a security level of 99.9 per cent

If the investments during the reporting period experience above-average losses in value, the provisions for investment risk can also be liquidated in the income statement, either in full or in part. If the values of the investments increase by more than the average during the reporting period, the provisions for investment risk can also be increased in full or in part to the target value in the income statement.

Deferred credits

This item includes deferred income during the reporting year that is credited as income in the following financial year, and expenses for the reporting year that are only paid the following financial year.

Liabilities

This item mainly includes obligations to policyholders or service providers as well as premiums billed in advance. Loans due are also recognised in this item. The liabilities are recognised in the balance sheet at their nominal amount.

3. Consolidated companies 2019

Name

Sector

Consolidation

Sharehold- ing in %

Capital in CHF m

Helsana Ltd, Dübendorf

Holding

Fully consolidated

100

70.0

– Helsana Insurance Company Ltd, Dübendorf

Health insurance

Fully consolidated

100

70.0

– Progrès Insurance Ltd, Dübendorf

Health insurance

Fully consolidated

100

0.3

– Helsana Supplementary Insurances Ltd, Dübendorf

Health insurance

Fully consolidated

100

35.0

– Helsana Legal Protection Ltd, Aarau

Legal expenses insurance

Equity method

50

3.0

– Helsana Accidents Ltd, Dübendorf

Accident insurance

Fully consolidated

100

14.0

– Solida Insurance Ltd, Zurich

Accident insurance

Equity method

50

10.0

– Helsana Investment Ltd, Dübendorf

Holding

Fully consolidated

100

0.1

– Procare Vorsorge AG, Dübendorf

Services

Fully consolidated

100

0.1

– Health & Medical Service AG, Zurich

Healthcare sector

Fully consolidated

100

0.1

– Purchasing Cooperative HSK Ltd, Dübendorf

Services

Fully consolidated

60

0.1

– SSS Schaden Service Switzerland Ltd, Zurich

Recourse settlement

Fully consolidated

50.9

0.1

– Aviga AG, Zurich

Case management

Equity method

50

1.0

4. Notes to the consolidated income statement

Figures in CHF thousand

2019

2018

Premium income

6,743,913

6,501,313

Reinsurersʼ share

–681

–721

Total net premiums earned

6,743,233

6,500,592

Cost of claims and benefits

–7,012,889

–6,525,916

Co-payments

701,254

646,677

Change in technical provisions

25,565

–266,488

Loss mitigation costs

–53,933

–49,103

Total net cost of claims and benefits

–6,340,003

–6,194,830

Personnel expenses

–391,727

–382,935

Administrative offices and operating equipment

–25,593

–25,309

IT costs

–97,929

–82,780

Marketing, advertising and commission

–141,421

–95,238

Other administrative expenses

–8,458

–25,876

Write-downs

–31,564

–43,344

Total operating expenses, net

–696,692

–655,482

Liquid funds (interest)

2,441

2,891

Receivables (interest risk adjustment, default interest, etc.)

7,246

7,037

Other income

30,007

30,783

Total other operating income

39,694

40,711

Liquid funds (interest)

–5,038

–3,963

Liabilities (interest risk adjustment, etc.)

–145

–19

Other expenses

–25,948

–19,901

Total other operating expenses

–31,131

–23,883

Non-operating income, third party

30,131

24,495

Non-operating expenses, third party

–21,041

–25,542

Total non-operating income

9,090

–1,047

5. Notes to the consolidated income statement – investments

Figures in CHF thousand

Ordinary earnings

Realised gains

Unrealised gains

Total 2018

Investment income

Real estate

18,895

0

12,629

31,524

Bonds

67,675

129,399

21,579

218,653

Bond funds

0

49

0

49

Equities

25,519

86,147

17,744

129,410

Alternative investments

0

0

2,359

2,359

Real estate funds

0

22,481

2,376

24,857

Currency futures

0

57,569

7,210

64,779

Investments in other companies

409

2,450

16,576

19,435

Other investment income 1

2,458

0

0

2,458

Total investment income

114,956

298,095

80,473

493,524

Figures in CHF thousand

Administrative costs

Realised losses

Unrealised losses

Total 2018

Investment expenses

Real estate

0

–3,415

–5,165

–8,580

Bonds

0

–152,754

–30,500

–183,254

Bond funds

0

0

–5,185

–5,185

Equities

0

–76,346

–180,941

–257,287

Alternative investments

0

–159

–14,912

–15,071

Real estate funds

0

–598

–63,253

–63,851

Currency futures

0

–66,213

–8,520

–74,733

Employer contribution reserve

0

–756

0

–756

Other investment expenses

–2,526

0

0

–2,526

Asset management costs

–13,989

0

0

–13,989

Total investment expenses

–16,515

–300,241

–308,476

–625,232

Change in provision for investment risk

0

0

–4,000

–4,000

Total investment income 2018

98,441

–2,146

–232,003

–135,708

Figures in CHF thousand

Ordinary earnings

Realised gains

Unrealised gains

Total 2019

Investment income

Real estate

18,401

0

4,423

22,825

Bonds

65,131

75,579

116,230

256,941

Bond funds

0

137

7,900

8,037

Equities

34,509

82,361

282,929

399,800

Alternative investments

0

0

25,930

25,930

Real estate funds

0

20,885

125,850

146,735

Currency futures

0

24,200

14,604

38,804

Investments in other companies

332

2,750

9,172

12,255

Employer contribution reserve

0

39

0

39

Other investment income 1

2,677

0

0

2,677

Total investment income

121,050

205,951

587,038

914,043

Figures in CHF thousand

Administrative costs

Realised losses

Unrealised losses

Total 2019

Investment expenses

Real estate

0

0

–6,111

–6,111

Bonds

0

–66,208

–110,883

–177,091

Bond funds

0

0

–2,792

–2,792

Equities

0

–45,929

–49,619

–95,548

Alternative investments

0

0

–3,436

–3,436

Real estate funds

0

–30

–7,164

–7,193

Currency futures

0

–33,965

–4,598

–38,563

Investments in other companies

0

0

0

0

Employer contribution reserve

0

–450

0

–450

Other investment expenses

–2,255

0

0

–2,255

Asset management costs

–13,868

0

0

–13,868

Total investment expenses

–16,123

–146,582

–184,603

–347,307

Change in provision for investment risk

0

0

–175,000

–175,000

Total investment income 2017

104,927

59,369

227,435

391,736

1 Other investment income comprises retrocession repayments by the custodian financial institution.

6. Notes to the consolidated balance sheet – investments

Figures in CHF thousand

As at 31.12.2017

Additions/disposals

Change in valuation adjustment

As at 31.12.2018

Real estate

334,949

19,115

7,464

361,528

Bonds 1

3,739,690

145,634

–8,921

3,876,403

Bond funds

24,412

6,071

–5,185

25,298

Equities

1,236,278

43,811

–163,197

1,116,892

Alternative investments

255,067

4,491

–12,553

247,005

Real estate funds

614,090

–4,613

–60,876

548,601

Currency futures

5,272

0

–1,310

3,962

Investments in other companies

57,613

–20,371

16,575

53,817

Loans and mortgages

9

5

0

14

Employer contribution reserve

4,694

–756

0

3,938

Investments

6,272,074

193,387

–228,003

6,237,458

Figures in CHF thousand

As at 31.12.2018

Additions/disposals

Change in valuation adjustment

As at 31.12.2019

Real estate

361,528

16,202

–1,688

376,043

Bonds 1

3,876,403

209,525

5,347

4,091,274

Bond funds

25,298

2,086

5,108

32,492

Equities

1,116,892

93,300

233,311

1,443,503

Alternative investments

247,005

7,800

22,495

277,299

Real estate funds

548,601

99,095

118,686

766,381

Currency futures

3,962

0

10,006

13,970

Investments in other companies

53,817

0

5,695

59,512

Loans and mortgages

14

17

0

30

Employer contribution reserve

3,938

–411

0

3,528

Investments

6,237,458

427,614

398,960

7,064,032

1 The market value of the bonds (excluding accrued interest) is CHF 4,336,590 (CHF 4,030,708 as at 31 December 2018).

7. Currency futures

Market value as at 31.12.2019

Market value as at 31.12.2018

Figures in CHF thousand

Currency

Positive

Negative

Positive

Negative

Futures

Hedges

CHF

2,486

0

0

0

Futures

Hedges

USD

0

8

1,601

0

Futures

Hedges

EUR

140

0

980

0

Total in bonds1

2,626

8

2,581

0

Futures

Hedges

USD

10,849

0

4,164

–109

Futures

Hedges

EUR

1,781

0

434

0

Futures

Hedges

GBP

1,339

0

0

–526

Total currency futures

13,969

0

4,598

–635

1 The bond hedges are included in the bond asset class.

8. Statement of asset additions and disposals – fixed and intangible assets

Figures in CHF thousand

Office fixtures, fittings and equipment

IT hardware

Vehicles

Total property, plant and equipment

Projects

Software

Total in- tangible assets

Net carrying amount as at 31.12.2017

5,903

7,364

143

13,410

18,912

10,595

29,506

Historical cost

Carrying amount as at 31.12.2017

150,284

50,997

856

202,137

108,928

26,742

135,670

Asset additions

1,953

7,109

115

9,177

23,736

9,693

33,429

Asset disposals

–16,220

–13,669

–74

–29,963

0

0

0

Carrying amount as at 31.12.2018

136,017

44,437

897

181,351

132,664

36,435

169,099

Accumulated valuation adjustments

Value adjustments as at 31.12.2017

–144,381

–43,633

–713

–188,727

–90,016

–16,148

–106,164

Depreciation and amortisation

–3,269

–6,440

–113

–9,822

–26,824

–7,287

–34,111

Asset disposals

16,219

13,660

74

29,953

0

0

0

Value adjustments as at 31.12.2018

–131,431

–36,413

–752

–168,596

–116,840

–23,435

–140,275

Net carrying amount as at 31.12.2018

4,586

8,024

145

12,755

15,824

13,000

28,824

Figures in CHF thousand

Office fixtures, fittings and equipment

IT hardware

Vehicles

Total property, plant and equipment

Projects

Software

Total in- tangible assets

Net carrying amount as at 31.12.2018

4,586

8,024

145

12,755

15,824

13,000

28,824

Historical cost

Carrying amount as at 31.12.2018

136,017

44,437

897

181,351

132,664

36,435

169,099

Asset additions

1,829

4,848

132

6,809

26,108

5,095

31,203

Asset disposals

–91,487

–3,618

0

–95,105

0

0

0

Carrying amount as at 31.12.2019

46,359

45,668

1,029

93,056

158,772

41,531

200,303

Accumulated valuation adjustments

Value adjustments as at 31.12.2018

–131,431

–36,413

–752

–168,596

–116,840

–23,435

–140,275

Depreciation and amortisation

–2,167

–7,276

–151

–9,594

–16,356

–6,651

–23,007

Asset disposals

91,486

3,617

0

95,102

0

0

0

Value adjustments as at 31.12.2019

–42,112

–40,073

–903

–83,088

–133,196

–30,086

–163,282

Net carrying amount as at 31.12.2019

4,247

5,594

127

9,968

25,576

11,445

37,021

9. Deferred charges and credits

Figures in CHF thousand

31.12.2019

31.12.2018

Accrued interest on investments

29,127

31,090

Risk compensation

226,688

386,107

Other accrued income and prepaid expenses

161,914

174,531

Total deferred charges

417,729

591,728

Risk compensation

59,873

17,706

Other deferred income and accrued expenses

46,279

36,514

Total deferred credits

106,152

54,220

10. Receivables and liabilities

Figures in CHF thousand

31.12.2019

31.12.2018

Policyholders

442,309

329,694

Insurance organisations

6,349

4,642

Related parties

1,265

886

Government offices

23,861

20,837

Other receivables

35,509

49,611

Total receivables

509,295

405,670

Policyholders

626,978

345,505

Insurance organisations

2,474

2,241

Service providers

121,289

75,222

Agents and brokers

1,796

1,665

Related parties

3,260

2,575

Government offices

17,072

5,136

Other liabilities

127,797

224,840

Total liabilities

900,666

657,184

11. Technical provisions

Figures in CHF thousand

Provision for claims and benefits 1

Actuarial reserve 2

Provision for policyholder participation

Claims equalisation reserve

Other technical provisions 3

Total

As at 31.12.2017

1,555,469

418,343

89,774

964,014

610,499

3,638,098

Creation

1,405,713

15,426

1,217,916

124,456

180,507

2,944,018

Release

–1,219,495

–25,281

–1,220,388

–87,176

–125,190

–2,677,530

As at 31.12.2018

1,741,687

408,488

87,302

1,001,294

665,816

3,904,586

Figures in CHF thousand

Provision for claims and benefits 1

Actuarial reserve 2

Provision for policyholder participation

Claims equalisation reserve

Other technical provisions 3

Total

As at 31.12.2018

1,741,687

408,488

87,302

1,001,294

665,816

3,904,586

Creation

1,749,742

95,343

63,718

216,304

39,343

2,164,450

Release

–1,830,775

–40,004

–62,652

–179,704

–76,880

–2,190,015

As at 31.12.2019

1,660,654

463,827

88,368

1,037,894

628,279

3,879,021

1 The amount of reinsurance in the provisions for claims and benefits was CHF 0 as at 31 December 2019 CHF (0 as at 31.12.2018).

2 The actuarial reserves were discounted with a technical interest rate of 2.75 per cent for the accident years up to 2013 and 2.0 per cent for 2014, 2015, 2016, 2017, 2018 and 2019 (average term: 15 years).

3 The other technical provisions comprise provisions for other compulsory health insurance products (OKP; models such as HAV/HMO). Ageing reserves were discounted with a technical interest rate of 1.0 per cent.

12. Non-technical provisions

Figures in CHF thousand

Restructur- ing 1

Personnel/ brokers 2

Taxes

IT investments

Process risks 3

Other 4

Total

As at 31.12.2017

403

39,383

979

0

2,190

81,911

124,867

Creation

0

40,904

25

1,037

0

5,144

47,110

Use

–403

–40,817

–900

0

–2,190

–5,040

–49,350

As at 31.12.2018

0

39,470

104

1,037

0

82,015

122,627

Figures in CHF thousand

Restructur- ing 1

Personnel/ brokers 2

Taxes

IT investments

Process risks 3

Other 4

Total

As at 31.12.2018

0

39,470

104

1,037

0

82,015

122,627

Creation

0

71,539

4,503

773

0

5,468

82,283

Use

0

–71,412

–54

–1,810

0

–19,037

–92,313

As at 31.12.2019

0

39,597

4,553

0

0

68,446

112,597

1 The restructuring provisions include the costs of the organisational changes that were made as part of the cost reduction programme.

2 The provisions for holiday and overtime claims as well as staff bonuses and broker fees are included under “Personnel/brokers”.

3 The process risks include subsequent licensing requirements. Any payments were deferred accordingly.

4 The Swiss Financial Market Supervisory Authority (FINMA) has ordered a restriction for the awarding of discounts. The potential compensation payment to individual policyholders was set aside conservatively in 2017 at CHF 65 million.

13. Provision for investment risk

Figures in CHF thousand

Provision for investment risk

Total

As at 31.12.2017

842,632

842,632

Creation

30,000

30,000

Release

–26,000

–26,000

As at 31.12.2018

846,632

846,632

Figures in CHF thousand

Provision for investment risk

Total

As at 31.12.2016

846,632

846,632

Creation

175,000

175,000

As at 31.12.2017

1,021,632

1,021,632

14. Liabilities to pension funds

Employer contribution reserve in CHF thousand

Par value

Waiver of usage

Balance sheet

Release

Balance sheet

Earnings from employer contribution reserve

31.12.2018

2018

31.12.2018

2018

31.12.2017

2018

Prior year

Pension schemes

3,939

0

3,939

–756

4,695

0

219

Total

3,939

0

3,939

–756

4,695

0

219

Economic benefit/obligation and pension cost

Funding surplus/deficiency 1

Economic interest of organisation

Change from prior year/recognised in income statement in reporting year

Contributions recognised in reporting period

Pension cost incl. in personnel costs

31.12.2018

31.12.2018

31.12.2017

2018

Prior year

Pension plans with funding surplus

212,759

0

0

0

31,912

31,912

31,709

Total

212,759

0

0

0

31,912

31,912

31,709

Employer contribution reserve in CHF thousand

Par value

Waiver of usage

Balance sheet

Release

Balance sheet

Earnings from employer contribution reserve

31.12.2019

2019

31.12.2019

2019

31.12.2018

2019

Prior year

Pension schemes

3,528

0

3,528

–450

3,939

–39

0

Total

3,528

0

3,528

–450

3,939

–39

0

Economic benefit/obligation and pension cost

Funding surplus/deficiency 1

Economic interest of organisation

Change from prior year/recognised in income statement in reporting year

Contributions recognised in reporting period

Pension cost incl. in personnel costs

31.12.2019

31.12.2019

31.12.2018

2019

Prior year

Pension plans with funding surplus

164,804

0

0

0

31,890

31,890

31,912

Total

164,804

0

0

0

31,890

31,890

31,912

1 The information is based on the audited 2017 and 2018 annual financial statements of the staff pension fund foundation of Helsana Insurance Company Ltd.

15. Other information

Collateral for own liabilities, reservation of ownership (excluding tied assets)

On 31 December 2019, there was no collateral for own liabilities.

Contingent receivables/liabilities

Within the scope of Group VAT taxation, the Helsana Group is jointly and severally liable to the Swiss Federal Tax Administration. Stiftung Fondation Sana is also included in the VAT group together with the fully consolidated companies.

Significant related companies

Figures in CHF thousand

Transactions with the Helsana Group (net)1

Investments 2

Technical provisions 2

2019

2018

31.12.2018

31.12.2017

31.12.2018

31.12.2017

Name

Solida Insurance Ltd, 8048 Zurich

10,243

10,110

647,485

621,418

564,174

553,872

Helsana Legal Protection Ltd, 5000 Aarau

18,123

17,360

53,671

49,039

43,592

41,373

1 The transactions with associated companies include the sum of the statements of these companies, which include the transferred net premiums less any profit sharing and compensation for administration.

2 The figures have been taken from the annual reports for 2018 and 2017.