Notes to the consolidated financial statements of the Helsana Group

1. Income statement – Supplementary information on the business areas (divisions)

Insurance under KVG 1

Insurance under VVG 2

Insurance under UVG 3

Other 4

Elimination

Total

2018

2017

2018

2017

2018

2017

2018

2017

2018

2017

2018

2017

Net premiums earned

4,646,110

4,497,206

1,718,703

1,751,153

135,931

142,247

0

0

–152

–154

6,500,592

6,390,452

Net cost of claims and benefits

–4,778,210

–4,791,719

–1,307,225

–1,352,970

–109,547

–170,807

0

0

152

154

–6,194,830

–6,315,342

Allocated interest

0

0

0

0

10,082

10,132

0

0

0

0

10,082

10,132

Risk adjustment between insurers

575,911

624,599

0

0

0

0

0

0

0

0

575,911

624,599

Policyholder participation

–8,871

–7,494

–50,733

–30,010

–1,418

–2,333

0

0

0

0

–61,022

–39,837

Net operating expenses

–299,266

–306,253

–331,677

–349,849

–24,539

–23,733

0

0

0

0

–655,482

–679,835

Underwriting result

135,674

16,339

29,068

18,324

10,510

–44,494

0

0

0

0

175,252

–9,831

Investment income

167,322

292,530

190,392

302,906

70,810

89,156

69,000

99,232

–4,000

–26,200

493,524

757,624

Investment expenses

–212,447

–170,705

–266,057

–127,204

–72,010

–68,157

–74,718

–38,378

0

1,200

–625,232

–403,244

Change in provision for investment risk

15,000

26,000

11,000

–85,000

0

–2,000

–30,000

10,000

0

0

–4,000

–51,000

Earnings from investments

–30,125

147,825

–64,665

90,702

–1,201

18,999

–35,717

70,854

–4,000

–25,000

–135,708

303,380

Allocated interest expenses

0

0

0

0

–10,082

–10,132

0

0

0

0

–10,082

–10,132

Other operating income

8,758

8,017

31,010

1,032

584

448

1,271

959

–912

–1,072

40,711

9,384

Other operating expenses

–2,838

–2,471

–20,875

–65,852

–483

–177

–599

–392

912

1,072

–23,883

–67,820

Operating earnings

111,469

169,710

–25,463

44,206

–672

–35,356

–35,045

71,421

–4,000

–25,000

46,290

224,981

Non-operating earnings

121

216

100

–117

–17

–26

–1,251

5,244

0

0

–1,047

5,317

Exceptional earnings

0

–12

0

0

0

0

0

0

0

0

0

–12

Consolidated earnings before taxes

111,590

169,914

–25,363

44,089

–689

–35,382

–36,296

76,665

–4,000

–25,000

45,243

230,286

Deferred income taxes

0

0

15,809

4,379

3,329

–2,603

107

–28

0

0

19,245

1,748

Income taxes

0

0

–8,430

–12,238

–530

–82

–761

–1,104

0

0

–9,721

–13,424

Non-controlling interest

0

0

0

0

0

0

–702

–728

0

0

–702

–728

Consolidated earnings

111,590

169,914

–17,984

36,230

2,110

–38,067

–37,652

74,805

–4,000

–25,000

54,065

217,882

1 Insurance under KVG This segment comprises the companies that offer mandatory health care insurance and voluntary daily benefits insurance under the KVG.

2 Insurance under VVG This segment comprises the companies that offer insurance products under the VVG.

3 Insurance under UVG This segment comprises the companies that offer insurance products under the UVG.

4 Other This segment comprises all other companies.

2. Consolidation and accounting principles

General

The consolidated financial statements 2018 are presented in accordance with the Swiss GAAP accounting and reporting recommendations (Swiss GAAP FER) and provide a true and fair view of the Group’s assets, finances and earnings. Swiss GAAP FER represents a complete body of rules. All recommendations must be applied.

Swiss GAAP FER 41 entered into force for the individual financial statements of KVG health insurers on 1 January 2012. The Helsana Group has applied Swiss GAAP FER 30 (Consolidation) in conjunction with Swiss GAAP FER 41 since financial year 2015. The application of Swiss GAAP FER is voluntary.

Consolidated companies

The consolidated financial statements include all companies that are directly or indirectly controlled by Helsana. Control means the decisive influence on the operational and financial activities in order to derive the corresponding benefit therefrom. This is usually the case if Helsana directly or indirectly holds more than 50 per cent of the voting rights in a company. Companies acquired during the financial year are included from the date on which control over the business activities was transferred to Helsana, and all companies disposed of during the year are excluded from the Group statements from the date of sale.

Change in consolidated companies

On 1 January 2018, Progrès Insurance Ltd absorbed Indivo Insurance Ltd by way of a merger in accordance with Art. 3 para. 1 A of the Swiss Merger Act (FusG). The assets and liabilities of these companies were assumed through universal succession.

Rounding differences

All amounts in the annual financial statements are rounded to thousand Swiss francs. This means that the sum of several rounded amounts added together can differ from the rounded total that is reported.

2.1 Consolidation method

Full consolidation

Companies are included in the Group statements based on the full consolidation method. Capital consolidation is carried out using the Anglo-Saxon method (purchase method). Assets and borrowed capital of companies acquired are revalued at the time of control changes in accordance with the Helsana Group’s principles; unrealised gains and losses are carried under the relevant balance sheet items and the remaining difference between the purchase price and equity, i.e. goodwill, calculated according to the accounting policies of the Group is fully amortised over five years or in the year of consolidation. Any third-party participations in fully consolidated companies are shown separately as non-controlling interests in equity and income.

Equity method 

Companies in which Helsana holds between a 20 and 50 per cent stake are stated in the balance sheet at the value corresponding to the pro rata equity capital in line with the equity method.

Consolidation reporting date

The reporting date for all companies included is 31 December.

Events after the reporting date

There were no significant events after the reporting date until the date of signature by the responsible body (5 February 2019).

Intragroup transactions

All intragroup transactions, relationships and earnings are eliminated as part of the consolidation process.

2.2 Valuation principles

Valuation is carried out in line with standardised criteria. In general, the principle of the individual valuation of assets and liabilities applies.

Foreign currencies

Foreign currency positions are converted at current exchange rates at year-end.

The following exchange rates were used:

31.12.2018

31.12.2017

Unit/currency

Price

Price

1 EUR

1.12651

1.16963

1 GBP

1.25356

1.31744

1 USD

0.98421

0.97634

100 JPY

0.89442

0.86662

1 CAD

0.72209

0.77792

1 AUD

0.69438

0.76221

Investments

Real estate

Real estate includes both investment properties and owner-occupied properties, and is recognised in the balance sheet at current market value. Market values are estimated at least once every three years by an independent consulting firm. The values are determined using the discounted cash flow method or another recognised method during the intervening years.

Bonds and bond funds

Fixed-income securities are recognised in the balance sheet using the amortised cost method if the debtor is able to pay the interest and amortisation payments. Periodic changes in the carrying amount are recognised in the income statement. If there are justified doubts about the debtor’s ability to pay interest and amortisation payments, fixed-income securities are recognised in the balance sheet at their current value. Investments in similar securities without a fixed term (e.g. bond funds) or without a defined redemption price are reported at their market value.

Equities

Equities include equity securities such as stocks and similar securities. Such assets are marketable and are valued at market price. Periodic changes in the carrying amount are recognised in the income statement. Any impairments are booked accordingly.

Collective investment schemes

Collective investment schemes (equity funds, alternative investments, real estate funds, etc.) are reported as a separate item. They are measured at current value. Periodic changes in the carrying amount are recognised in the income statement.

Currency futures

Derivatives include foreign exchange and option contracts, certificates on equity indices and futures. Forward exchange transactions are used to hedge exchange rate and market price fluctuations and are measured at market value.

Investments in other companies

These include investments in companies that are held for strategic purposes. These investments are measured using the last known pro rata equity (equity method) or are valued at cost.

Loans and mortgages

Loans and mortgages are stated in the balance sheet at nominal value less any necessary write-downs.

Assets from employer contribution reserve

Assets from the employer contribution reserve are, provided they are not subject to a waiver of usage, recognised in the balance sheet at their nominal value and deducted from staff costs accordingly if they are used. The value is reviewed annually and, if necessary, the item is written down.

Collateral for own liabilities as well as assets under reservation of ownership

All investments and cash holdings of the KVG, VVG and UVG segments with the exception of shareholdings, loans and mortgages as well as assets from the employer contribution reserves are reported as tied assets.

Intangible assets

With intangible assets, a distinction is drawn between purchased software and projects. The latter are amortised on a straight-line basis over the course of their useful life. With purchased software, amounts below CHF 5,000 are expensed.

Projects are generally amortised over a period of five years from launch, up to a maximum of ten years in justified cases. They must provide a benefit over several years. At maximum, they are measured at cost of acquisition or production. These costs must be measurable and allocable to the project. Projects may only be capitalised if they are strategic in nature and involve an investment in excess of CHF 3 million.

Property‚ plant and equipment

Property, plant and equipment are depreciated on a straight-line basis over the course of their useful life. Any acquisitions or collective acquisitions for amounts of more than CHF 5,000 are capitalised under fixtures and fittings. Amounts below this limit are expensed.

Useful life for each asset category:

  • Five years for fixtures and fittings
  • Three years for IT hardware
  • Three years for vehicles

The value is reviewed annually and the item is written down accordingly.

Deferred charges

This item includes expenses during the reporting year that are deducted as an expense in the following financial year, and income that only leads to revenue in the following financial year.

Receivables

Receivables due from third parties, such as policyholders, insurance organisations, agents and brokers, cantons and other parties, are measured at nominal value. The security is determined on the basis of the maturity structure and recognisable credit risks. In addition to individual write-downs for specific known receivable risks, impairments are formed using statistical information about the risk of default. The calculation of the necessary value adjustments also includes the type of receivable (private customer, corporate customer, co-payment) in addition to the maturity structure. The assumptions are based on historical figures from previous years. Assuming the losses on accounts remain constant as in previous years, an allowance for doubtful receivables is made for the unpaid receivables of up to 180 days with a rate of 0.25 per cent. For older receivables, the effects of Art. 64a KVG (depending on the canton) are included in the calculation of the allowance for doubtful receivables of the KVG companies. The totals of the receivables are included in the ratio of the debt collection proceedings initiated to the resulting certificates of debt.

The receivables due from affiliates are measured at nominal value, taking account of operationally necessary impairments.

Cash and cash equivalents

Cash and cash equivalents include cash on hand as well as postal and bank account balances. Cash and cash equivalents are measured at nominal value. Any impairments are booked accordingly.

Technical provisions‚ net

The item for net technical provisions includes provisions for claims and benefits, actuarial reserves, provisions for profit sharing, technical equalisation reserves and provisions for guarantees as well as other technical provisions.Provisions for claims and benefits are calculated according to actuarial methods recognised by the supervisory authorities (e.g. chain ladder). In doing so, the following parameters are taken into account for the year of occurrence and the year of processing:

  • First year of treatment versus payment year for care benefits
  • First year of event versus payment year for daily benefits

The reserves for annuities are calculated according to the accounting principles pursuant to Art. 108 UVV. The calculation is based on the annuity without cost of living bonuses. For ceded co-insurance, we assume our portion of the individual actuarial reserve as reported by the company that carries it.

For group sickness benefits, provisions for profit sharing are formed for contracts that include agreements on profit sharing. They are calculated as the expected value of the profit share paid out after the reporting date for contracts for profit sharing that are in effect through the reporting date. The estimate of provisions for profit sharing takes account of the active portfolio and the empirical claims experience as at the reporting date.

The equalisation reserves and provisions for guarantees protect the capital base against the effects of unusual fluctuations in the technical result. They are endowed up to a maximum limit of 15 per cent of the insurance benefits in line with the technical result. The lower limit is zero.

The other technical provisions include additional actuarial provisions that are measured according to the applicable and approved business plan.

Non-technical provisions

If an outflow of funds is probable, a corresponding provision is raised for legal and actual obligations on an event in the past. The amount is determined by analysing the relevant past result and the economic risk. If time has a significant impact, the provision requirement must be discounted. The provisions are revalued annually.

Provision for investment risk

The provisions for investment risk map the long-term volatilities of the capital market. The provisions are based on the total portfolio and are reviewed annually. The target provisions for investment risk are calculated on the basis of

  • ten per cent of Swiss bonds
  • three per cent of properties and buildings as well as
  • twenty per cent of other investments.

If the investments during the reporting period experience above-average losses in value, the provisions for investment risk can also be liquidated in the income statement, either in full or in part. If the values of the investments increase by more than the average during the reporting period, the provisions for investment risk can also be increased in full or in part to the target value in the income statement.

Deferred credits

This item includes deferred income during the reporting year that is credited as income in the following financial year, and expenses for the reporting year that are only paid the following financial year.

Liabilities

This item mainly includes obligations to policyholders or service providers as well as premiums billed in advance. Loans due are also recognised in this item. The liabilities are recognised in the balance sheet at their nominal amount.

3. Consolidated companies 2018

Name

Sector

Consolidation

Sharehold- ing in %

Capital in CHF m

Helsana Ltd, Dübendorf

Holding

Fully consolidated

100

70.0

– Helsana Insurance Company Ltd, Dübendorf

Health insurance

Fully consolidated

100

70.0

– Progrès Insurance Ltd, Dübendorf

Health insurance

Fully consolidated

100

0.3

– Helsana Supplementary Insurances Ltd, Dübendorf

Health insurance

Fully consolidated

100

35.0

– Helsana Legal Protection Ltd, Aarau

Legal expenses insurance

Equity method

50

3.0

– Helsana Accidents Ltd, Dübendorf

Accident insurance

Fully consolidated

100

14.0

– Solida Insurance Ltd, Zurich

Accident insurance

Equity method

50

10.0

– Helsana Investment Ltd, Dübendorf

Holding

Fully consolidated

100

0.1

– SSS Schaden Service Switzerland Ltd, Zurich

Recourse settlement

Fully consolidated

50.9

0.1

– Health & Medical Service AG, Zurich

Healthcare sector

Fully consolidated

100

0.1

– Procare Vorsorge AG, Dübendorf

Services

Fully consolidated

100

0.1

– Purchasing Cooperative HSK Ltd, Dübendorf

Services

Fully consolidated

60

0.1

– Aviga AG, Zurich

Case management

Equity method

50

1.0

4. Notes to the consolidated income statement

Figures in CHF thousand

2018

2017

Premium income

6,501,313

6,391,250

Reinsurers' share

–721

–798

Total net premiums earned

6,500,592

6,390,452

Cost of claims and benefits

–6,525,916

–6,663,482

Co-payments

646,677

633,539

Change in technical provisions

–266,488

–221,578

Loss mitigation costs

–49,103

–63,821

Total net cost of claims and benefits

–6,194,830

–6,315,342

Personnel expenses

–382,935

–378,849

Administrative offices and operating equipment

–25,309

–25,696

IT costs

–82,780

–97,016

Marketing, advertising and commission

–95,238

–70,438

Other administrative expenses

–25,876

–93,894

Write-downs

–43,344

–13,942

Total operating expenses, net

–655,482

–679,835

Liquid funds (interest)

2,891

2,763

Receivables (interest risk adjustment, default interest, etc.)

7,037

5,244

Other income

30,783

1,377

Total other operating income

40,711

9,384

Liquid funds (interest)

–3,963

–2,707

Liabilities (interest risk adjustment, etc.)

–19

–77

Other expenses

–19,901

–65,036

Total other operating expenses

–23,883

–67,820

Non-operating income, third party

24,495

18,774

Non-operating expenses, third party

–25,542

–13,457

Total non-operating income

–1,047

5,317

Extraordinary expenses

0

–12

Total extraordinary income

0

–12

5. Notes to the consolidated income statement – investments

Figures in CHF thousand

Ordinary earnings

Realised gains

Unrealised gains

Total 2017

Investment income

Real estate

19,123

608

10,321

30,052

Bonds

70,119

168,807

15,708

254,634

Bond funds

0

0

2,009

2,009

Equities

25,037

157,227

145,170

327,434

Alternative investments

0

0

14,235

14,235

Real estate funds

0

19,896

62,168

82,064

Currency futures

0

29,029

8,802

37,831

Investments in other companies

350

3,300

907

4,557

Employer contribution reserve

0

0

220

220

Other investment income 1

4,588

0

0

4,588

Total investment income

119,217

378,867

259,540

757,624

Figures in CHF thousand

Administrative costs

Realised losses

Non-realised losses

Total 2017

Investment expenses

Real estate

0

–2,218

–5,185

–7,403

Bonds

0

–136,390

–18,403

–154,793

Bond funds

0

0

–171

–171

Equities

0

–48,029

–63,043

–111,072

Alternative investments

0

–30

–8,250

–8,280

Real estate funds

0

–3,326

–3,125

–6,451

Currency futures

0

–64,863

–5,972

–70,835

Investments in other companies

0

0

–26,882

–26,882

Employer contribution reserve

0

0

–1,001

–1,001

Other investment expenses

–3,859

0

0

–3,859

Asset management costs

–12,497

0

0

–12,497

Total investment expenses

–16,356

–254,856

–132,032

–403,244

Change in provision for investment risk

0

0

–51,000

–51,000

Total investment income 2017

102,861

124,011

76,508

303,380

Figures in CHF thousand

Ordinary earnings

Realised gains

Unrealised gains

Total 2018

Investment income

Real estate

18,895

0

12,629

31,524

Bonds

67,675

129,399

21,579

218,653

Bond funds

0

49

0

49

Equities

25,519

86,147

17,744

129,410

Alternative investments

0

0

2,359

2,359

Real estate funds

0

22,481

2,376

24,857

Currency futures

0

57,569

7,210

64,779

Investments in other companies

409

2,450

16,576

19,435

Other investment income 1

2,458

0

0

2,458

Total investment income

114,956

298,095

80,473

493,524

Figures in CHF thousand

Administrative costs

Realised losses

Non-realised losses

Total 2018

Investment expenses

Real estate

0

–3,415

–5,165

–8,580

Bonds

0

–152,754

–30,500

–183,254

Bond funds

0

0

–5,185

–5,185

Equities

0

–76,346

–180,941

–257,287

Alternative investments

0

–159

–14,912

–15,071

Real estate funds

0

–598

–63,253

–63,851

Currency futures

0

–66,213

–8,520

–74,733

Employer contribution reserve

0

–756

0

–756

Other investment expenses

–2,526

0

0

–2,526

Asset management costs

–13,989

0

0

–13,989

Total investment expenses

–16,515

–300,241

–308,476

–625,232

Change in provision for investment risk

0

0

–4,000

–4,000

Total investment income 2018

98,441

–2,146

–232,003

–135,708

1 Other investment income comprises retrocession repayments by the custodian financial institution.

6. Notes to the consolidated balance sheet – investments

Figures in CHF thousand

As at 31.12.2016

Additions/disposals

Change in valuation adjustment

As at 31.12.2017

Real estate

326,850

2,963

5,136

334,949

Bonds 1

3,710,558

31,827

–2,695

3,739,690

Bond funds

0

22,573

1,839

24,412

Equities

1,169,581

–15,431

82,128

1,236,278

Alternative investments

217,139

31,943

5,985

255,067

Real estate funds

519,437

35,610

59,043

614,090

Currency futures

2,442

0

2,830

5,272

Investments in other companies

83,683

–95

–25,975

57,613

Loans and mortgages

13

–4

0

9

Employer contribution reserve

5,476

0

–782

4,694

Investments

6,035,179

109,386

127,509

6,272,074

Figures in CHF thousand

As at 31.12.2017

Additions/disposals

Change in valuation adjustment

As at 31.12.2018

Real estate

334,949

19,115

7,464

361,528

Bonds 1

3,739,690

145,634

–8,921

3,876,403

Bond funds

24,412

6,071

–5,185

25,298

Equities

1,236,278

43,811

–163,197

1,116,892

Alternative investments

255,067

4,491

–12,553

247,005

Real estate funds

614,090

–4,613

–60,876

548,601

Currency futures

5,272

0

–1,310

3,962

Investments in other companies

57,613

–20,371

16,575

53,817

Loans and mortgages

9

5

0

14

Employer contribution reserve

4,694

–756

0

3,938

Investments

6,272,074

193,387

–228,003

6,237,458

1 The market value of the bonds (excluding accrued interest) is CHF 4 030 708 (CHF 3,926,178,000 as at 31 December 2017).

7. Currency futures

Market value as at 31.12.2018

Market value as at 31.12.2017

Figures in CHF thousand

Currency

Positive

Negative

Positive

Negative

Futures

Hedges

CHF

0

0

4,486

0

Futures

Hedges

USD

1,601

0

0

–325

Futures

Hedges

EUR

980

0

0

–500

Total in bonds1

2,581

0

4,486

–825

Futures

Hedges

USD

4,164

–109

7,671

0

Futures

Hedges

EUR

434

0

0

–2,612

Futures

Hedges

GBP

0

–526

214

0

Total currency futures

4,598

–635

7,885

–2,612

1 The bond hedges are included in the bond asset class.

8. Statement of asset additions and disposals Fixed and intangible assets

Figures in CHF thousand

Office fixtures, fittings and equipment

IT hardware

Vehicles

Total property, plant and equipment

Projects

Software

Total in- tangible assets

Net carrying amount as at 31.12.2016

5,800

4,186

67

10,053

52,153

15,943

68,096

Historical cost

Carrying amount as at 31.12.2016

147,222

51,653

685

199,560

108,927

26,742

135,669

Asset additions

3,078

9,883

204

13,165

0

0

0

Asset disposals

–16

–10,538

–34

–10,588

0

0

0

Carrying amount as at 31.12.2017

150,284

50,997

856

202,137

108,928

26,742

135,670

Accumulated valuation adjustments

Value adjustments as at 31.12.2016

–141,422

–47,466

–619

–189,507

–56,775

–10,799

–67,574

Depreciation and amortisation

–2,962

–6,531

–128

–9,621

–33,241

–5,348

–38,590

Asset disposals

3

10,363

34

10,400

0

0

0

Value adjustments as at 31.12.2017

–144,381

–43,633

–713

–188,727

–90,016

–16,148

–106,164

Net carrying amount as at 31.12.2017

5,903

7,364

143

13,410

18,912

10,595

29,506

Figures in CHF thousand

Office fixtures, fittings and equipment

IT hardware

Vehicles

Total property, plant and equipment

Projects

Software

Total in- tangible assets

Net carrying amount as at 31.12.2017

5,903

7,364

143

13,410

18,912

10,595

29,506

Historical cost

Carrying amount as at 31.12.2017

150,284

50,997

856

202,137

108,928

26,742

135,670

Asset additions

1,953

7,109

115

9,177

23,736

9,693

33,429

Asset disposals

–16,220

–13,669

–74

–29,963

0

0

0

Carrying amount as at 31.12.2018

136,017

44,437

897

181,351

132,664

36,435

169,099

Accumulated valuation adjustments

Value adjustments as at 31.12.2017

–144,381

–43,633

–713

–188,727

–90,016

–16,148

–106,164

Depreciation and amortisation

–3,269

–6,440

–113

–9,822

–26,824

–7,287

–34,111

Asset disposals

16,219

13,660

74

29,953

0

0

0

Value adjustments as at 31.12.2018

–131,431

–36,413

–752

–168,596

–116,840

–23,435

–140,275

Net carrying amount as at 31.12.2018

4,586

8,024

145

12,755

15,824

13,000

28,824

9. Deferred charges and credits

Figures in CHF thousand

31.12.2018

31.12.2017

Accrued interest on investments

31,090

34,079

Risk compensation

386,107

434,289

Other accrued income and prepaid expenses

174,531

143,690

Total deferred charges

591,728

612,058

Risk compensation

17,706

13,185

Other deferred income and accrued expenses

36,514

43,427

Total deferred credits

54,220

56,612

10. Receivables and liabilities

Figures in CHF thousand

31.12.2018

31.12.2017

Policyholders

329,694

315,503

Insurance organisations

4,642

5,199

Related parties

886

561

Government offices

20,837

20,306

Other receivables

49,611

37,334

Total receivables

405,670

378,903

Policyholders

345,505

281,069

Insurance organisations

2,241

821

Service providers

75,222

80,224

Agents and brokers

1,665

1,712

Related parties

2,575

2,232

Government offices

5,136

18,411

Current financial liabilities

0

110,000

Other liabilities

224,840

165,305

Total liabilities

657,184

659,774

11. Technical provisions

Figures in CHF thousand

Provision for claims and benefits 1

Actuarial reserve 2

Provision for policyholder participation

Claims equalisation reserve

Other technical provisions 3

Total

As at 31.12.2016

1,604,181

427,339

63,412

733,869

587,719

3,416,519

Creation

1,195,210

21,126

827,164

287,804

56,617

2,387,921

Release

–1,243,922

–30,122

–800,802

–57,659

–33,837

–2,166,342

As at 31.12.2017

1,555,469

418,343

89,774

964,014

610,499

3,638,098

Figures in CHF thousand

Provision for claims and benefits 1

Actuarial reserve 2

Provision for policyholder participation

Claims equalisation reserve

Other technical provisions 3

Total

As at 31.12.2017

1,555,469

418,343

89,774

964,014

610,499

3,638,098

Creation

1,405,713

15,426

1,217,916

124,456

180,507

2,944,018

Release

–1,219,495

–25,281

–1,220,388

–87,176

–125,190

–2,677,530

As at 31.12.2018

1,741,687

408,488

87,302

1,001,294

665,816

3,904,586

1 The amount of reinsurance in the provisions for claims and benefits was CHF 0 as at 31 December 2018 (CHF 0 as at 31.12.2017).

2 The actuarial reserves were discounted with a technical interest rate of 2.75 per cent for the accident years up to 2013 and 2.0 per cent for 2014, 2015, 2016, 2017 and 2018 (Average term: 15 years).

3 The other technical provisions comprise provisions for other compulsory health insurance products (OKP) (models such as HAV/HMO). Ageing reserves were discounted with a technical interest rate of 1.0 per cent.

12. Non-technical provisions

Figures in CHF thousand

Restructur- ing 1

Personnel/ brokers 2

Taxes

IT investments

Process risks 3

Other 4

Total

As at 31.12.2016

1,655

23,377

67,869

0

0

25,375

118,277

Creation

0

41,073

7,025

0

2,190

66,793

117,081

Use

–1,252

–25,067

–73,915

0

0

–10,257

–110,491

As at 31.12.2017

403

39,383

979

0

2,190

81,911

124,867

Figures in CHF thousand

Restructur- ing 1

Personnel/ brokers 2

Taxes

IT investments

Process risks 3

Other 4

Total

As at 31.12.2017

403

39,383

979

0

2,190

81,911

124,867

Creation

0

40,904

25

1,037

0

5,144

47,110

Use

–403

–40,817

–900

0

–2,190

–5,040

–49,350

As at 31.12.2018

0

39,470

104

1,037

0

82,015

122,627

1 The restructuring provisions include the costs of the organisational changes that were made as part of the cost reduction programme.

2 The provisions for holiday and overtime claims as well as staff bonuses and broker fees are included under "Personnel/brokers".

3 The process risks include subsequent licensing requirements. Any payments were deferred accordingly.

4 The Swiss Financial Market Supervisory Authority (FINMA) has ordered a restriction for the awarding of discounts. The potential compensation payment to individual policyholders was set aside conservatively in 2017 at CHF 65 million.

13. Provision for investment risk

Figures in CHF thousand

Provision for investment risk

Total

As at 31.12.2016

791,632

791,632

Creation

102,000

102,000

Release

–51,000

–51,000

As at 31.12.2017

842,632

842,632

Figures in CHF thousand

Provision for investment risk

Total

As at 31.12.2017

842,632

842,632

Creation

30,000

30,000

Release

–26,000

–26,000

As at 31.12.2018

846,632

846,632

14. Liabilities to pension funds

Employer contribution reserve in TCHF

Par value

Waiver of usage

Balance sheet

Release

Balance sheet

Earnings from employer contribution reserve

31.12.2017

2017

31.12.2017

2017

31.12.2016

2017

Prior year

Pension schemes

4,695

0

4,695

–1,001

3,913

219

–167

Total

4,695

0

4,695

–1,001

3,913

219

–167

Economic benefit/obligation and pension cost

Funding surplus/deficiency 1

Economic interest of organisation

Change from prior year/recognised in income statement in reporting year

Contributions recognised in reporting period

Pension cost in personnel costs

31.12.2017

31.12.2017

31.12.2016

2017

Prior year

Pension plans with funding surplus

158,698

0

0

0

31,709

31,709

30,096

Total

158,698

0

0

0

31,709

31,709

30,096

1 The information is based on the audited 2015 and 2016 annual financial statements of the staff pension fund foundation of Helsana Insurance Company Ltd.

Employer contribution reserve in TCHF

Par value

Waiver of usage

Balance sheet

Release

Balance sheet

Earnings from employer contribution reserve

31.12.2018

2018

31.12.2018

2018

31.12.2017

2018

Prior year

Pension schemes

3,939

0

3,939

–756

4,695

0

219

Total

3,939

0

3,939

–756

4,695

0

219

Economic benefit/obligation and pension cost

Funding surplus/deficiency 1

Economic interest of organisation

Change from prior year/recognised in income statement in reporting year

Contributions recognised in reporting period

Pension cost in personnel costs

31.12.2018

31.12.2018

31.12.2017

2018

Prior year

Pension plans with funding surplus

212,759

0

0

0

31,912

31,912

31,709

Total

212,759

0

0

0

31,912

31,912

31,709

1 The information is based on the audited 2016 and 2017 annual financial statements of the staff pension fund foundation of Helsana Insurance Company Ltd.

15. Other information

Collateral for own liabilities, reservation of ownership (excluding tied assets)

The total amount of the assets used as collateral stood at CHF 166,055,000 as at 31 December 2017 (bonds incl. accrued interest).

On 31 December 2018, there was no collateral for own liabilities.

Contingent receivables/liabilities

Within the scope of Group VAT taxation, the Helsana Group is jointly and severally liable to the Swiss Federal Tax Administration. Stiftung Fondation Sana is also included in the VAT group together with the fully consolidated companies.

Significant related companies

Figures in CHF thousand

Transactions with the Helsana Group (net)1

Investments 2

Technical provisions 2

2018

2017

31.12.2017

31.12.2016

31.12.2017

31.12.2016

Name

Solida Insurance Ltd, 8048 Zurich

10,110

11,957

621,418

612,996

553,872

540,751

Helsana Legal Protection Ltd, 5000 Aarau

17,360

17,238

49,039

44,724

41,373

38,963

1 The transactions with associated companies include the sum of the statements of these companies, which include the transferred net premiums less any profit sharing and compensation for administration.

2 The figures have been taken from the 2017 Annual Report.